THE TRUSTED COMMUNICATION PLATFORM
Pingsparrow helps you acquire, engage and retain customers for all your business communication needs.
Secure and high throughput SMTP interface tools for SMS, Email, Voice-calls, IVR, Whatsapp, Chatbots, Conversational Commerce, RCS Message, and more
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Build experiences that encourage you to interact and acquire more customers.
What do we provide?
RCS
Create chat with rich communication services and send customized messaging, high-resolution material like photos and videos.
Voice Call
Scalable Voice-calls, OBD Voice calls, click-to-call, Cloud-based IVR, and other features for the application or website
Chatbot
Scalable customer engagement using API-based chatbot and conversational commerce.
Use the most frequently used messaging software to communicate with your customers for transactions and Conversational Commerce. .
Email Notification, Email marketing campaigns with reliable and faster delivery and reporting dashboard for viewing and analyzing data.
SMS
SMS services for OTP, two-factor authentication, marketing and promotions, loyalty programs, customer engagement, etc.
why 
?
Build awesome products
We build communication products that talk to your customers.
Our operators
We use Telco operators such as Airtel, Vodafone, BSNL, MTNL, Videocon to help your customers with communications.
Scalable and secure
Our technology allows us to expand an communication route indefinitely. Hence, We offer our clients highly regulated security options for any communication tool.
Global reach with maximum reliability
We help businesses engage across channels all around the world.
Flexible pricing
We provide fair and flexible pricing for the channels you utilize according to your business requirements.
API based platform
Scalable API-based platform to develop the best-in-market product.
FAQs
API stands for Application Programming Interface. It is a software intermediate that allows two applications to interact with each other.
Communication APIs are designed for the communications industry that establishes the rules for potential interactions between servers and communication apps. They also serve as a communication layer between databases and applications.
There are a lot of benefits of using the API tool.
- APIs are the backbone of desktop apps.
- The majority of online apps rely on APIs.
- APIs allow mobile applications to develop.
- APIs are the no-code solutions’ integrations.
- APIs allow devices to connect to the internet.
- APIs may even link commonplace items such as cars, doorbells, dishwashers, and wearable gadgets.
Short Message Service (SMS) is a text messaging service that can be used on most smartphones and PCs. It makes use of standard communication protocols to transmit and receive brief text messages between mobile devices.
Voice-call service enables businesses to interact with their customers by calling to their mobile numbers or landline numbers with a pre-recorded voice message.
Interactive Voice Response (IVR) is an automated call management solution that greets clients with a personalized welcome and provides a menu of options from which to choose the required question.
WhatsApp is a free smartphone messaging software to download. WhatsApp sends messages, pictures, music, and video via the internet. The service is quite similar to text messaging services; but WhatsApp sends messages via the internet. Hence, it is much less expensive than texting.
Rich Communication Services (RCS) is a more intelligent approach to send text messages to your consumers. Rather than relying on the SMS service’s restricted capabilities, RCS allows users to text their favorite brands, send and receive high-resolution photos and videos, and receive timely updates from the firms. Businesses may use the RCS chat service to develop two-way contact with clients and consumers in a new and improved way. To further describe a rich communication chat service, it is a corporate communication program that works similarly to app store messaging apps like WhatsApp and allows you to share photos, videos, and documents.