Businesses may utilize transactional SMS services to provide crucial or necessary updates to their consumers about their product or service. For example, on an e-commerce site, updates such as the order invoice number, OTP, delivery status, return or refund status, delivery note, and so on are delivered to consumers via transactional SMS.

A promotional SMS message is one that a company sends to prospects and customers informing them about promotions, discounts, and special deals. Marketers use promotional programs to boost consumer engagement and sales. Pingsparrow allows you to design customized subscription forms, automate SMS sending, and customize messages for improved success.

A two-way SMS service enables users to send and receive SMS messages from a specific number over a web messaging platform by utilizing full solutions or application programming interfaces (APIs). Shortcodes or virtual long numbers are used for two-way communications.

SMS (Short Message Service) is used to send text messages from one device to another, generally a mobile phone. Text messages sent over SMS are limited to 160 characters.

A Flash SMS displays directly on the screen of the recipient’s phone without the user having to take any action rather than being saved on the SIM or memory card,   Dismissed messages are usually removed from the main screen. As a result, neither the recipient nor the message are allocated an SMS inbox on their cell phone to see the message.

According to the Delivery Report, there are a number of different statuses:

Submitted: Short Message Service Center (SMSC) of the Carrier has received your message and is awaiting confirmation of delivery.

Messages Sent/Pending– Messages Sent/Pending are displayed when SMS are forwarded from our operator, but they still require your operator’s permission. Reports will be shown as Pending if the mobile phone is out of network for 4-5 hours or more.

Delivered: A communication is marked as delivered if it has been successfully received by the user.

Expired – The validity time for your message has expired. You’ll get this message if the destination mobile phone is turned off or out-of-range for an extended duration. 

Blocked number: SMS will not be sent to a blocked number. The blocked number may be found in the Blacklisted Numbers section of the Phonebook.

Failed: It is possible for a message to fail for several reasons, preventing it from being sent.

Undelivered: This happens when the inactive or unidentified destination mobile numbers cause the carrier’s mobile device memory or inbox to fill up.

It all relies on the substance of the communication that you send to the other person. 

For transactional messages: YES

For promotional messages: NO 

Using an SMS gateway, a computer may send and receive text messages. When it comes to SMS gateways, they typically use the same mobile phone networks as the messages delivered from mobile phones.

A few minutes are all it takes to have your SMS marketing campaigns up and going!

Yes.It is true that Pingsparrows supports Unicode messages, which would allow you to send SMS in Indian languages using the service. Our transliteration tool will allow you to swiftly and simply write documents in local languages using a variety of different scripts

Pingsparrow Messenger service allows you to send bulk SMS to numerous recipients.

You’ll receive an update to your Pingsparrow Messenger account after you’ve compiled a list of phone numbers for your clients. The next step is to ask the owners of these numbers for permission to continue receiving messages from your business. Customers have opted in and you have purchased a message bundle from us, thus the opt-in process is underway. Pingsparrow Messenger lets you send a message to particular customers or groups of customers. “Send” marks the conclusion of your work.

Automatic text message reminders may be sent through SMS API. You may integrate Pingsparrow’s API into your system to deliver real-time text messages to your consumers for free. Either event- or time-triggered messages can be sent. They can also be started by the user.

This requires the following steps to be performed:

Step 1: Go to the login bar as shown below.

Step 2: Once the login is done, your screen will automatically redirect to the SMS dashboard.

Step 1: Go to the SMS dashboard

Step 2: Select ‘Push SMS’ bar on the left hand side.

Step 3: Now, Select ‘Bulk SMS’.

Step 4: Enter the following details:

• Campaign Name
• Sender Id / Header Id
• Enter Recipient’s Number / Upload Data File / Select Group.

Step 4: Schedule Campaign

Step 5: Choose Message Type:-

1. a) English
2. b) Flash
3. c) Unicode

Step 6: Finally, Enter your content.

Step 1: Go to the SMS dashboard

Step 2: Select ‘Push SMS’ bar on the left hand side.

Step 3: Now, Select ‘Customized SMS’.

Step 4: Enter the following details

Campaign Name

Upload Data File

Enter your content

Schedule Campaign

Enter Sender Id / Header Id

Step 5: Now, Choose Message Type:-

1. a) English
2. b) Flash
3. c) Unicode

An email sent to your email list to notify you about new or current items or services is known as a promotional email. Special discounts, limited-time bargains, or unique material are advertised through promotional emails.

Transactional emails are informative and non-marketed emails that are customized and data-driven. Transactional emails often contain information that a receiver wants or requires, and as a result, they have high opening (click) rates.

Account opening emails,  OTP verification, order receipts, account notifications, password resets, admission status, and social media updates like upload and follower alerts are all common reasons to send transactional emails to recipients.

An email service is a service provided by organizations that help businesses to send strategic emails to their customers with minimal manual work.  Pingsparrow’s developer-friendly APIs help organizations in creating, customizing, and sending emails using customized email software.

A business that offers organisations with tools to send mass emails and conduct email marketing is known as an email service. Email services provide easy-to-use capabilities for managing mailing lists, email design, and tracking metrics.

This is how an Email campaign looks like.

Step 1: Go to the dashboard

Step 2: Click on ‘Email’

Step 3: Enter the file name

Step 4: Choose the image and click on upload file

To delete existing image click on delete data

Step 1: Enter to email id

Step 2: Enter from email id

Step 3: Enter from name

Step 4: Enter email subject

Step 5: Enter or paste your content in the email body

Step 1: Click on image icon in the email body

Step 2: Paste the link of the image from upload email data tab

Step 3: Width height and size of the image can be changed

Add link in email body

Paste the link in URL column which is to be hyperlinked

Add text in display text column which is to be displayed in email body

Email attachment

Attach any file to send through email

Schedule email campaign

Click and choose the date and time for scheduling emails

Step 1: Click on email campaign reports

Step 2: Choose the desired date and time

Step 3: Click on download detailed report to download the report

If you’re a company or an individual, yes, DLT is applicable to you. Entity Registration is required if you wish to send SMS (Transactional or Promotional).

DLT registration process

Step 1: Principal Entity/ Enterprise Registration

Step 2: Header / Sender Id Registration

Step 3: Consent template Registration

Step 4: Registered Templates on DLT platform